Privacy policy

Last updated: September 5, 2026

This Privacy Policy explains how HOODIE HUB LLC, doing business as HOODIE HUB APPAREL, collects, uses, discloses, and protects personal information when you visit or purchase from https://hoodiehubapparel.com.

Information We Collect

We may collect the following categories of information:

Contact and delivery information, including your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products purchased, order value, returns, exchanges, and payment status.
Device and usage information collected through Shopify and necessary technologies, including IP address, browser type, device identifiers, viewed pages, and security or session events.
Customer service communications, including messages, return photographs, and information provided to resolve an inquiry.

Complete payment-card details are processed by payment providers and are not stored by us in full.

How We Use Personal Information

We may use personal information to:

Process payments and orders
Fulfill and deliver purchases
Send order and shipping notifications
Provide customer service
Process returns, exchanges, and refunds
Detect and prevent fraud or unauthorized activity
Maintain business, accounting, and tax records
Comply with legal obligations
Enforce our store policies and terms
Operate and improve the basic functionality of our Shopify store

How We Disclose Information

We may disclose information when reasonably necessary to:

Shopify
Payment processors
Fraud-prevention providers
Shipping carriers
Professional advisers
Government or law-enforcement authorities when legally required

These parties may process information to provide services to us or for purposes described in their own privacy notices.

We do not currently use:

Google Analytics
Meta Pixel
TikTok Pixel
Third-party review applications
Third-party live-chat applications
Email or SMS marketing applications

We do not currently send promotional emails or SMS messages, and customers cannot create store accounts.

We do not sell personal information for money or knowingly share personal information for cross-context behavioral advertising.

Cookies and Consent

Shopify and necessary service providers may use cookies and similar technologies for:

Storefront operation
Shopping-cart functions
Checkout
Security
Fraud prevention
Customer preferences
Limited store analytics

Where required, customers may reject nonessential cookies through our cookie-consent banner or browser controls.

Please review our Cookie Policy for additional information.

Data Retention

We retain information for as long as reasonably necessary for:

Order fulfillment
Customer support
Accounting and tax requirements
Fraud prevention
Dispute resolution
Legal compliance

The applicable retention period may vary depending on the type of record and the purpose for which it is maintained.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on your location and subject to applicable legal exceptions, you may have the right to request:

Access to certain personal information
Correction of inaccurate information
Deletion of certain information
A copy of certain information
Restriction of or objection to certain processing activities

To submit a privacy request, contact:

Email: support@hoodiehubapparel.com

We may need to verify your identity before completing a request. We will not discriminate against you for exercising a legally protected privacy right.